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The New FCA Consumer Duty - A Masterclass in Completing Your Key Assessments

Length
6 hours
Next course start
27 March, 2025 See details
Course delivery
Classroom
Length
6 hours
Next course start
27 March, 2025 See details
Course delivery
Classroom

Course description

The FCA’s Consumer Duty significantly shifts the goalposts for organisations. Against the backdrop of multiple failures to treat customers fairly the new duty has been formed to improve standards within the industry.


However, the duty goes further- it requires firms to undertake a range of assessments at certain points in time, also prescribing the content of such assessments.


This in-person full day masterclass with leading trainer Robert Bell is an opportunity to compare your approaches to these assessments to others in the industry and benchmark against regulatory expectations. It is an advanced course suitable for those with responsibility for embedding the duty in firms and for those creating the content of product reviews and value assessments.

Upcoming start dates

1 start date available

27 March, 2025

  • Classroom
  • London
  • English

Outcome / Qualification etc.

Following all MBL courses, a certificate of attendance will be provided for those who are required to evidence their CPD activity to a professional body.

Training Course Content

Introduction

A seismic shift in regulatory expectations is upon us, the FCA’s Consumer Duty significantly shifts the goalposts for organisations.

Against the backdrop of multiple failures to treat customers fairly the new duty has been formed to improve standards within the industry.

Firms are required to do better to understand the characteristics of customers in their target market, including vulnerable customers and identify whether their products and services are providing positive outcomes whilst avoiding foreseeable harm.

However, the duty goes further, it requires firms to undertake a range of assessments at certain points in time, also prescribing the content of such assessments.

This new in-person full day masterclass is an opportunity to compare your approaches to these assessments to others in the industry and benchmark against regulatory expectations.

It is suitable for those with responsibility for embedding the duty in firms and for those creating the content of product reviews and value assessments.

As an advanced course it applies to:

  • Those with responsibility for the implementation of the duty in firms
  • Those with responsibility for product approvals, product reviews and value assessments
  • Firms operating in England, Scotland, Wales and Northern Ireland

What You Will Learn

This course will cover the following:

  • Roadmap to compliance
  • Regulatory standards in PRIN 2A
  • Content of Product Approvals
  • Content of Product Reviews
  • Content of Value Assessments
  • How to measure fair value

Expenses

From £486
MBL Seminars Limited
C/o Law Business Research
Holborn Gate, 330 High Holborn
WC1V 7QT London

MBL Seminars Limited

With over 1,000 expert speakers covering more than 3,360 different topics, our course portfolio is vast and can be delivered either online or in-person. With over 450 years of collective professional development experience, we are proud to be trusted to...

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