Course description
Presented by Eddie Flanagan and Jayne Gardner, this webinar will provide an update on the FCA Consumer Duty since it came into force on 31 July 2023.
The webinar will explore the impact the Duty has had in the last year on financial service firms, the kind of work the Financial Ombudsman is handling and how it is working alongside the FCA, examples of good practice and areas for improvement, and more.
This webinar is suitable for those working in law firms and in regulated financial services firms from litigators to in-house counsel, compliance and anti-money laundering officers.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
This webinar will provide an update on the FCA Consumer Duty since it came into force on 31 July 2023.
It is suitable for those working in law firms and in regulated financial services firms from litigators to in-house counsel, compliance and Anti-Money Laundering officers.
What You Will Learn
The webinar will cover the following:
- A brief recap of what the Consumer Duty is and its reach
- The impact the Duty has had in the last year on financial service firms
- Financial Ombudsman - what kind of case work is it handling and how it is working alongside the FCA?
- Examples of good practice and areas for improvement
- What is next for the Consumer Duty?
Expenses
MBL Seminars Limited
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