CLC’s Code of Conduct - A Boxset for Conveyancers - Modular Webinar

Introduction

Conveyancers and firms regulated by the Council for Licensed Conveyancers (CLC) must adhere to the CLC’s regulatory regime which is underpinned by the Handbook that sets out the regulatory responsibilities of all individuals and firms regulated by them.

This 6-part modular webinar series will give conveyancers a practical introduction to the key regulatory responsibilities and the CLC’s Codes. It will contain practical examples to put the conduct rules into practice.

It will act as a useful introduction for practitioners new to this area and may act as a refresher for more experienced conveyancers. The focus will be on conveyancers doing the job in practice, rather than those setting up a firm.

What You Will Learn

This webinar series will cover the following:

Module 1 - CLC Overview:

• What is the CLC Handbook?
• What is the CLC’s Code of Conduct?
• Why are they relevant to conveyancers?

Module 2 - Undertaking:

• What is an undertaking?
• CLC’s Undertakings Code
• Examples of undertakings in conveyancing practice

Module 3 - Conflicts of Interest:

• What is a conflict of interest?
• What is the CLC’s view on conflicts of interest?
• Examples of conflicts of interest in conveyancing and how to avoid them

Module 4 - Confidentiality:

• The importance of client confidentiality
• The challenge of confidentiality in practice

Module 5 - Accounts Code:

• What is the Accounts Code?
• What are the key requirements of the Accounts Code?

Module 6 - Complaints Handling:

• What is a complaint?
• CLC’s Complaints Code
• Handling client complaints