I loved this workshop, it was definitely not what I expected. I enjoyed the immersive side of it and how Jamie got everyone involved and had us mix with other groups. I learnt a...

Jamie was fun and engaging and the course was actually interesting and gripping. I’ve done several customer service courses before and they tend to be exhausting. Not so with th...

I loved learning about behaviour styles – this was an eye opener on how to improve customer service with each customer we speak to.

It was reassuring to know the customer service we are providing was good. It was great to take it to the next level and understand the behavioural side of customer service, whic...

Great course, informative and very helpful.

Scott was absolutely fantastic. He took us through all the content and explained each part as a simply as possible which made it a breeze to understand. He was also very support...

Very interactive with a great overview to different personalities and tips on how to effectively communicate with them.

Extremely helpful training!

Excellent and thanks for this amazing training

Thank you for a great course!

Great job love the course I learnt a lot

I enjoyed the session and found it very informative, it consolidated some existing skills and I learnt some new things, so a perfect balance, thank you

Well worth investing the time to do this course

It delivered a clear explanation of what stress and resilience is with practical, easy to follow coping strategies.

Very informative and helpful

very good

It is a good course to practice delivering a presentation. Also, was not too technical but a good refresher in presentation skills.

Great way to become more aware of concepts around time management and my own time wasters and when I'm at my most productive

The course was very insightful and the content was presented in a personal and pragmatic manner rather than a checklist approach as most workshops follow.

Fantastic workshop, a great overview of skills and tips to communicate effectively with colleagues!

Very informative and feel more confident going into meetings etc. which require two way communication.

Great chance to learn valuable skills

Great

Good for new managers to help profile team members. Probably one of the more critical trainings

An informative and thought-provoking session that made me think about the way I conduct myself.