Course description
It shouldn’t really be too difficult to have better conversations every day – should it? In practice, it’s not as simple as it seems. But what stops us? And what would start us? This short, but not too sharp, session is designed to inspire managers to ‘just try it’!
Upcoming start dates
Outcome / Qualification etc.
- UNDERSTAND WHY AND WHEN TO USE COACHING ‘IN THE MOMENT’
- DEVELOP THE FOUR KEY COACHING SKILLS
- GET SOME SKILLS PRACTICE IN A SUPPORTIVE ENVIRONMENT
- JUST DO IT!
Training Course Content
Setting the scene
Break-out activity – a great conversation
What is coaching?
Using a coaching approach – having good coaching conversations
Informal, everyday coaching – ‘coaching moments
’The power of coaching – exercise / discussion
‘Our way’ of coaching [using client input]
4 key coaching skills:
- Building trust and rapport
- Powerful listening
- Powerful questions
- Direct communication
Framework for a coaching moment – the TGROW model
Coaching demonstration
Break-out activity – a 5-minute coaching conversation
Next steps
Course delivery details
This course is available in several delivery formats:
- Face-to-Face
- Virtual Classroom
- Tailored groups of up to 12
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Maximum Performance
At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including open courses, in-house training, webinars and virtual classrooms. We...