Course description
Change and People
Running a successful change project requires skills in planning, budgeting, tracking deliverables and stakeholder management.
But there’s more to it than that. Too often, the ‘People Side’ is neglected – there’s just a single line at the end of the project plan that says ‘Comms and Training’. If people are going to have to work differently and learn some new processes, then there is work to be done by the project team to help them through the emotional side of the change.
This session explores why it’s important to bring people along when a change is being made. It will provide change teams with the skills and knowledge either to manage the people change plan themselves or to secure the right resources for their project.
Upcoming start dates
Outcome / Qualification etc.
Learning objectives
- Understand the importance of the ‘people side’ of change
- 8 ‘Golden Rules’ of change management – overview
- How to create a simple but effective change plan
- Adoption
- Benefits of good change management
Training Course Content
Introduction
- Objectives and agenda
- People and projects – why is it important?
- The Change Curve – the emotional side of change
8 ‘Golden Rules’ of change management – including…
- Role of the sponsor
- Communication
- Resistance to change
The change plan
- Elements of a change plan
- Change impact assessment
- Alignment with the project plan
Adoption
- Who owns the change?
- The vital role of the project manager
- Feedback and action loops
Benefits
- Estimating the costs / benefits
Next steps
- Summary of key learning points
- Reflection on next steps
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Maximum Performance
At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including open courses, in-house training, webinars and virtual classrooms. We...