Course description
Leading People through Change: In-House Training
Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership – the inability to plan and lead people through change.
In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people’s behavior is assumed it will “just happen”. In this interactive course, you will learn why the people side of change is crucial.
We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices – creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods.
Upcoming start dates
Outcome / Qualification etc.
What you will Learn
At the end of this program, you will be able to:
- Realize the nature of change and describe how resistance manifests in people
- Compare prevalent change models and categorize their similarities
- Identify and rate the skills, traits, and behaviors of effective change champions
- Envision the future state and assess stakeholders
- Plan for change communication, training, and risks
- Evaluate change effectiveness using feedback and metrics
- Develop reinforcement practices for benefits and communication
Training Course Content
Foundation Concepts
- What is Change?
- Resistance to Change
- Common Change Management Theories
- Becoming a Change Champion
Plan
- Envisioning the future state
- Planning for people
- Change management plan
Do
- Change communication
- Training
- Piloting
- Risks
Study
- Feedback
- Metrics
- Variance analysis
Act
- Benefits realization
- Change sustainment
- Reinforcement messaging and communications
Why choose IIL Europe
2,000,000+ people trained by IIL
50,000 annual online conference visitors
2,000+ companies have chosen to partner with IIL as their Learning Partner
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IIL Global
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