Course description
Influencing Skills Training
Influencing supply chain teams, buyers and NPD teams is tough. A lot of business could be lost as a result of not enough influencing or the wrong influencing. This programme is CPD accredited.
The Influencing Skills Training course consists of 1+1 classroom days, 6 months apart with support in between these days. Making Business Matter uses Sticky Learning, a unique training method delivered by a world-class tutor that has a wealth of experience in the UK Grocery Industry.
Learning objectives
Participants will be able to:
- Use a variety of tools and strengthen self-awareness and inner confidence through including positive self talk and visualisation.
- Demonstrate body language that is congruent with the message that they wish to send.
- Read and recognise others' body language and use this positively to enhance relationships.
- Use a range of NLP (Neuro Linguistic Programming) techniques, including mirroring and matching, to create and strengthen rapport with others.
- Demonstrate the skills of an assertive approach to influencing.
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Upcoming start dates
1 start date available
Suitability - Who should attend?
This course is suitable for retailers to the UK supermarkets.
Training Course Content
Course contents
- Refresh on ‘Learning To Learn’.
- ‘Thinking up’ your Impact – creating a positive mindset
- Building Rapport: Visual, Auditory and Kinaesthetic Thinking
- The Trust Equation
- Hilltopping – the power of Empathy
- The power of words, voice and body
- The Circle of Influence
- The Push and Pull Approaches to Influence;
- Push Skills: Expressing views, stating proposals, and making requests
- Pull Skills: 3-Level Questioning, listening to understand, and not to Judge
- TA’s Ego States – Parent/Adult/Child
- My ‘One Chance’ Message rehearsal and feedback
Reviews
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Anonymous
06 Apr 2016
Andrew Hollingworth, Customer Marketing Manager, Continental Fine Foods
Expenses
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Influencing with Impact has helped me to understand how my body language and mannerisms communicate subconscious messages to my audience, what I needed to control and the simple...