Managing Customer Relationships eLearning module
The delegate will learn how to manage a customer relationship in order to make the most of every opportunity.
Upcoming start dates
1 start date available
Suitability - Who should attend?
This module will benefit all salespeople moving into account management, a customer service role or those in need of a refresher.
Training Course Content
- Understand the importance of customer loyalty
- Explain how to delight the customer through managing expectations
- Describe how to turn complaints into advantages
- Give examples of how to proactively build relationships
Request information - obligation free
Maguire Training
20 Brunts Business Park
NG18 2AH Mansfield Nottinghamshire
For over two decades, Maguire Training has been providing businesses and individuals all over the world with industry-leading leadership, management, sales and personal development training for real, tangible results. Maguire Training is an endorsed training provider of the Institute of...
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