Influencing & Assertiveness Training Course- CPD Certified
Influencing & Assertiveness
participants will learn how and when to influence others and the difference between assertive and aggressive behaviour. This content will focus on those inter-personal skills that are an integral part of daily life. The ability to influence other people is an essential tool if people are to gain agreement and co-operation from others in order to achieve tasks and get things done. This course provides the necessary influencing and assertiveness skills and formulas to help managers to create a powerful influencing style with colleagues and clients alike helping to improve working relationships.
Upcoming start dates
Suitability - Who should attend?
Anyone in a job role that would benefit from others 'wanting' to help and cooperate rather than 'having' to.
Outcome / Qualification etc.
CPD Points: 12
Learning Outcomes
At the end of this programme the delegate can:
- Define influencing & persuasion techniques
- Demonstrate an understanding of different behaviours
- Show improved questioning and listening skills
- Explain how to develop strong personal confidence
- Recognise and utilise powerful body language
Training Course Content
- Understanding different personality types
- Different personalities / Building rapport
- Giving & receiving criticism ~ 10 rules for giving feedback
- Dealing with conflict & difficult situations
- Difficult people scenarios
- Comparing influence & assertiveness
- Comparing influence and power
- Understanding who you want to influence
- Influencing skills and body language
- Dealing with manipulation
- Hints and tips on the art of persuasion
- Personal power and energy
Expenses
Contact the provider for more information on pricing.
Request information - obligation free
For over two decades, Maguire Training has been providing businesses and individuals all over the world with industry-leading leadership, management, sales and personal development training for real, tangible results. Maguire Training is an endorsed training provider of the Institute of...