Assertive Vs Aggressive Behaviour eLearning module
The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly.
Upcoming start dates
1 start date available
Suitability - Who should attend?
This module will benefit anyone who builds relationships but either struggles themselves with being assertive or wants to develop strategies for managing situations where others may behave in an aggressive or dominant manner.
Training Course Content
By the end of this the delegate can:
- Identify the key differences between assertive and aggressive behaviour
- Explain how to express opinions directly whilst respecting others
- Demonstrate how to make appropriate requests and how to refuse requests with confidence
- Recognise how to manage conflict with sensitivity
Request information - obligation free
Maguire Training
20 Brunts Business Park
NG18 2AH Mansfield Nottinghamshire
For over two decades, Maguire Training has been providing businesses and individuals all over the world with industry-leading leadership, management, sales and personal development training for real, tangible results. Maguire Training is an endorsed training provider of the Institute of...
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