Course description
The workplace can present challenges to management in terms of handling the different generations present.
As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
The Generation Gaps workshop will help participants understand the various generations present at work. Both the young and older worker will have ideas and suggestions to offer, which will help the organization thrive in the marketplace.
Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.
Upcoming start dates
Suitability - Who should attend?
You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes if you are using the eLearning modules. There are no pre-requisites for this training, hence anyone can attend.
Training Course Content
- Module One: Getting Started
- Module Two: History
- Module Three: Traditionalist
- Module Four: Baby Boomers
- Module Five: Generation X’s
- Module Six: Generation Y’s (Millennial)
- Module Seven: Differentiations Between Generations
- Module Eight: Finding Common Ground
- Module Nine: Conflict Management (I)
- Module Ten: Conflict Management (II)
- Module Eleven: The Power of 4
- Module Twelve: Wrapping Up
Course delivery details
Direct delivery via tutor-led training session, offering you interactive training in a small classroom setting or engaging eLearning modules. The sessions are packed with exercises and hands-on experiences, thus enabling you to translate what you have learnt in the course to the workplace and professionally.
Request info
Lion Heart Consulting
LH consulting is your premier destination for accredited courses. Whether you are complete beginner or veteran looking to gain your professional qualification or up skill your soft skills, we offer a full range of courses. We consider that giving your...