Course description
CKS - Business Taxonomy and Ontology
Organizations are more active than ever in creating, capturing, managing, enhancing, finding, and connecting knowledge, so that employees can access the information they need when they need it. Content findability – the ability for end users to find what they are looking for – and discoverability – the ability for end users to discover relevant content that they weren't aware of – are valuable for organizations in any industry. Making it possible for end users to find relevant content faster and more intuitively with a better search experience or easier site navigation will significantly increase efficiency and productivity at all levels.
As new content gets created in an organization, search and browse may suffer. A well-designed business taxonomy addresses these issues. Business taxonomies can improve the ability to tag content consistently and accurately, and consequently, enhance the findability of information through search and browse as well as the broader user experience. In addition to taxonomies, ontologies can help connect people to content, content to content, and people to people, further enriching the experience of looking for information, often via content recommendations that are based on similar metadata.
Most organizations are not equipped with the knowledge or experience to successfully design and implement business taxonomies or ontologies. This Taxonomy and Ontology Course will arm your organization with the knowledge to move forward and address this critical knowledge management challenge.
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Suitability - Who should attend?
Who Should Attend?
- Business analysts and information analysts who want to gain knowledge about the foundational and advanced principles of taxonomies and ontologies to support internal projects.
- Taxonomists and information architects who want to strengthen their knowledge of taxonomies, gain hands-on experience in the design and validation of taxonomies, or acquire more advanced skills on ontology design to help improve content findability and discoverability in their organization.
- Anyone tasked to lead or refresh a taxonomy, or anyone who will be overseeing a content management effort where taxonomy will play a part.
Outcome / Qualification etc.
Learning Objectives
- Communicate the concepts of taxonomy and metadata in both business and technical terms
- Educate your organization on the value and potential returns on investment of proper taxonomy design
- Facilitate internal taxonomy design workshops
- Manage a taxonomy design project, from start to finish, for your organization
- Sustain your taxonomies, ensuring they evolve in an effective manner to support your business
- Leverage best practices and proven methodologies for ontology design
- Understand the most common applications of ontologies to enable advanced semantic capabilities within your organization
Training Course Content
- Information Architecture (IA)
- Taxonomy design foundational principles and best practices
- Taxonomy validation techniques and tools
- Content types and their benefits
- The importance of content clean-up
- Common taxonomy use cases and applications
- Common ontology use cases and applications
- Taxonomy Management Systems (TMS) and how they work
- Ontologies and advanced semantic capabilities
Course delivery details
Package includes Course Workbook, KM Foundation Online Program, the 2-day Master Class, Online Exam, Certificate, and "Knowledge Hub" access to new instructional videos on KM and related topics
Expenses
Program Fees
- New Students (Standard rate): $1995
- Past Grads (CKM/CKS): $1595