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Assertiveness Skills In-house Training - Two Day

Impact Factory, In London (+1 locations)
Length
2 days
Next course start
Enquire for more details (+3 start dates)
Course delivery
Classroom, Virtual Classroom, Blended
Length
2 days
Next course start
Enquire for more details (+3 start dates)
Course delivery
Classroom, Virtual Classroom, Blended
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Course description

This course covers all the material from the one-day assertiveness training, plus it gives you more time to practise new behaviours, tools and techniques.

This Course Helps You With

  • Feeling Disempowered
  • Workplace Bullying
  • Changing Yourself to Change Others
  • The Art of Saying No
  • Managing Your Anger
  • Setting Clear Boundaries
  • Moving Things Forward
  • Working with Real Situations

One-to-One Skills Training

If you would prefer One-to-One Assertiveness Skills Training, we offer a 2-hour online Zoom call format for yourself or your colleagues. Please contact us to discuss your requirements.

If you have any questions about this CPD Accredited Course, you can talk with one of our lead trainers, who will be happy to discuss what training will offer you the most benefit.

Upcoming start dates

Choose between 3 start dates

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  • Classroom
  • London
  • English

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  • Virtual Classroom
  • Online
  • English

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  • Blended
  • Online
  • English

Outcome / Qualification etc.

This is a Hybrid Course

This stunning new ‘Hybrid’ technology makes Remote Learning feel like being there with everyone else!

All of our courses are Hybrid courses, which means you can join us in-person or remotely. Your choice!

Ideal for International Customers

Our Hybrid courses are the ideal choice for international customers who would like the quality of an intimate meeting and the convenience of remote learning.

Training Course Content

Learn the art of saying ‘no’!

This course covers all the material from the One-Day Assertiveness Training, plus it gives you more time to practise new behaviours, tools, and techniques.

Tackle the frustration, resentment, and stress that being too accommodating can create, and find simple, practical, doable things that will work for you.

Learn the ‘Art of Saying No’and get more opportunities to build your confidence and skills to become more of who you really are.

We also run Tailored Assertiveness Training

Small Changes

  • How small changes create a big impact

Feelings

  • Feelings in uncomfortable or new situations
  • Behaviours associated with those feelings

Childhood Messages

  • Messages that reinforce non-assertive behaviour

Assumptions

  • Assumptions made about other people
  • How assumptions affect communication

Status

  • Situational, rather than hierarchical status
  • Change status to have a different outcome

Behaviours

  • Behaviours that occur under stress
  • Accommodating and unassertive
  • Angry and overly assertive
  • Authentic assertive behaviour

Being Nice

  • Everyday ways in which you are ‘nice’
  • How being ‘nice’ can be a disservice
  • How being ‘nice’ can serve you

Conflict

  • Reasons for conflict
  • Defuse potential arguments
  • Build bridges between people

Setting Clear Boundaries

  • How to set personal space boundaries
  • Setting boundaries when dealing with others

Saying 'No'

  • Dealing with your difficult situations
  • Choices to create a different outcome

Nice Clichés

  • ‘Rules’ about being ‘nice’

Patterns

  • Why we revert to what we normally do
  • Wider behaviour choices

Language

  • Language when trying to be nice or helpful
  • Using exaggerated apologies
  • Justifying and over explaining
  • Hedging your bets

'Nice You'

  • Short visualisation of you at your most accommodating
  • Second visualisation of you at your ‘nastiest’

Real-Life Situations

  • Practise ‘real-life’ situations
  • Share best practise and suggestions

Your Full Assertive Self

  • You as a balanced, assertive human being
  • Identify personal style

Course delivery details

Location

London Training Rooms, Suite 121 Business Design Centre, 52 Upper Street, London, N1 0QH

Format

This course is available in Face-to-Face, Hybrid and Remote formats unless otherwise stated.

Running Time

10:00 am - 5:00 pm

Course Benefits

This Assertiveness Course is limited to 8 delegates ensuring personal attention to everyone on the course.

  • 2 quality trainers per group means a total focus on you.
  • 2 Trainers per 8 Delegates

Assertiveness Training Course – Two-Day

DAY ONE: Become more of who you really are

  • Small Changes
  • Feelings
  • Assumptions
  • Status
  • Behaviour
  • Being Nice
  • Conflict
  • Setting Clear Boundaries
  • The Art of Saying ‘No’

DAY TWO: Understand ‘niceness’

  • Nice Clichés
  • Patterns
  • Language
  • Childhood Messages
  • The Nice You
  • Real-Life Situations
  • Your True Assertive Self
  • Plan of Action

CPD Accredited Course

All our Advanced Presentation Skills Courses are evaluated and accredited to ensure they are the highest quality, offering the best professional tuition possible.

This course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

You will receive a Certificate of Completion at the end of the programme.

A total of 12 (TWELVE) hours CPD study will be completed for this course.

Ongoing Support Service

  • Email and telephone access to both of your trainers.
  • You will also have access to a post-course web page, giving access to the extensive material and imagery including:
    • Handouts used during the course
    • New supportive material
    • Impact Factory PDF documents
    • Recommended reading and links to our favourite videos

Why choose Impact Factory

Founded in 1991

21 Specialised Trainers

5-Star Google and Feefo Reviews

Get Inspired! Watch the Video

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Impact Factory
52 Upper Street
N1 0QH London

Impact Factory Training - Professional Personal Development

Impact Factory provides tailor-made Professional Development Programmes and Open Courses starting from presentation and communication skills to leadership and executive coaching for individuals. Their offerings range from one, two and five-day courses, tailored programmes for groups of all sizes and one-to-one...

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