Course description
Facilitating Effective Meetings (In-Person)
Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations’ meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage.
In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings.
Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities.
Also note that this course pairs well with IIL’s Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend
This course is designed for people at all organizational levels with a desire to:
- Improve their personal meeting facilitation skills
- Increase productivity time and results at work—for oneself and others
- Support workplace culture with positively changing what meetings feel like
Prerequisites
None
Outcome / Qualification etc.
What you will Learn
At the end of this program, you will be able to:
- Estimate the financial and time costs of attendance for real-world meetings
- Use a performance formula to define the purpose of meetings
- Describe the responsibilities and qualities of an effective facilitator
- Analyze situations to determine when a meeting is necessary
- Articulate performance-driven meeting goals and results
- Align meeting goals and results
- Strategize to invite, involve, and exclude appropriate attendees
- Explain research-based best practices for meeting decisions and agenda development
- Create an effective agenda for a results-driven meeting
- Apply proactive tools and strategies for relationship-building dealing with meeting conflict
- Give constructive behavioral feedback using the Situation-Behavior-Impact® technique
Training Course Content
Getting Started
The Business Case for Effective Facilitation
- Embracing the research on meetings
- Estimating the real costs of meetings
- Determining a meeting’s performance value
- Clarifying the meeting facilitator’s role
Facilitating the Meeting Plan
- Determining if a meeting is necessary
- Aligning meeting goals with meeting types
- Identifying the right attendees
- Creating a strategically effective agenda
Facilitating the Live Meeting
- Building relationships from the start
- Dealing with conflict proactively
- Giving feedback on unproductive behavior
Summary and Next Steps
Why choose IIL Europe
2,000,000+ people trained by IIL
50,000 annual online conference visitors
2,000+ companies have chosen to partner with IIL as their Learning Partner
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