The course was very well presented and structured - it had a good mixture of learning and group work, with no PowecrPoints needed which I always prefer so everyone is engaged.

Lisa was full of energy and her experience throughout those years speaks all.

Delivery was excellent, gave some good tips and ideas to improve response rate and clarity.

Great course with some hints and tips that I will definitely put in to practice. Thank you Lisa 😊

The content was all relevant and delivered in an easy-to-interpret style. The trainer kept content/delivery engaging and relevant to our job roles, aiding with the understanding...

It was fun and informative.

Really useful. Trainer was informative and friendly. Great at encouraging discussion but keeping us on track.

Claire was very good as the training consultant. The group as a whole were wonderful too.

It was delivered very well and everyone's participation showed that we all learnt something by the end of the session.

The course was very informative, and helped me think of new ways to approach calls within my organisation. Claire was a brilliant trainer, she was very helpful, professional and...

Clear and concise. Delivery style was great and informative. Enjoyed this course.

The course was very good and learned a lot from it. Would definitely recommend to all our colleagues.

Thank you for this training - I was able to apply all my learning today.
Tips, etiquette. I’ll be more proactive in my professional email.

The training was very good and informative.

Delivery style was excellent.

Claire is great. Friendly and informative.

Great course and learnt new methodologies in email writing.

Rob presented course in a professional and fun way. All aspects of training were very descriptive and helpful.

Very useful information, I will use it daily.

Excellent course very educational . Will definitely practice within my job role.

Claire is an excellent trainer who delivers the course in a clear, concise and understandable way. She is really helpful in answering queries I have and she aims to tailor the ...

Claire is an excellent trainer who delivers the course in a clear, concise and understandable way. She is really helpful in answering queries I have and she aims to tailor the ...

I have learned how to capture my audience by using Request, Feedback, announcement etc i found that really useful & the correct usage of To, CC, BB. Claire Williams delivered th...

I have learned how to capture my audience by using Request, Feedback, announcement etc i found that really useful & the correct usage of To, CC, BB. Claire Williams delivered th...

Really useful course, picked up some great tips.
Course presented really well by Claire.