Course description
Let's Get Emotional: Emotions Emotional Intelligence!
If you aren't sure or just want to brush up on this critical skill, this course is for you. Employers are Emotional intelligence is a core power skill for the workplace. Emotions are an essential secondary intelligence system.
As a learned skill, emotional intelligence can be measured, increased and deployed with education and practice. Central to emotional intelligence is a strong vocabulary of emotions.
Upcoming start dates
1 start date available
Suitability - Who should attend?
Prerequisites:
None
Outcome / Qualification etc.
What you'll learn
- build your emotional vocabulary
- understand emotional intelligence
- know how to build your emotional intelligence
- understand the business case for emotional intelligence at work
- understand the role of emotions at work
- know the emotional characteristics of high performance teams
- set SMART goals for development of emotional intelligence
- where to learn the skills needing further development *
Training Course Content
Introduction
- What are emotions
- Why you need a big emotional vocabulary
- What is emotional intelligence
- Why emotional intelligence matters
- personally
- professionally
- Assessing
- emotional awareness
- emotional vocabulary
- emotional intelligence
What are Emotions?
- What are emotions?
- Why do they matter?
- positive
- negative
- How big is your emotional vocabulary?
- How do emotions drive action?
- Dont Leave Home without It: Secondary Intelligence System
- The Big Ideas Segue to What is Emotional Intelligence
What is Emotional Intelligence?
- What is emotional intelligence?
- Understanding the EI model?
- How to build emotional recognition skills?
- The Big Ideas
Business Case for Emotional Intelligence
- What is the personal case for building emotional intelligence?
- What is the business case for building emotional intelligence?
- What does the future hold?
- The Big Ideas
- How to Build Emotional Intelligence
- Quick Refresh on Emotions, Emotional Vocabulary Emotional Intelligence
- A Primer on Building Emotional Vocabulary
- A Primer on Building Emotional Intelligence
- The Big Ideas
Course delivery details
This course is offered through The University of Maryland, College Park, a partner institute of EdX.
2-3 hours per week
Expenses
- Verified Track -$199
- Audit Track - Free
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