Search courses 👉

Course participant reviews for Dickson Training Ltd

Average rating 5

Based on 85 reviews.
Reviews are published according to our review policy.
Write a review!
Jamie B.
5/5
06 Sep 2022
Really Fun & Engaging

It was by far the best training course I have been on. I loved the tasks, training and the
jokes. Phill is a great tutor, I learned so much whilst having fun.

Amy N.
5/5
06 Sep 2022
engaging and appealed to different learning types

A well planned and presented course with focussed learning material. It was very enjoyable
and informative.

Matthew P.
5/5
06 Sep 2022
Thoroughly enjoyable and informative.

The entire course was broken up very well, so although we spent two full days on the course, I was able to digest all the information effectively and never felt bored!

Melissa M.
5/5
06 Sep 2022
Informative, very engaging and encouraging team work.

Well paced, great knowledge, very engaging with a great variety of independent and team tasks.

Sharon M.
5/5
07 Jun 2022
Really Practical course

Very useful and practical programme - boosted my confidence

Louise K.
5/5
07 Jun 2022
Perfect timing

This was ideal ahead of my promotion to deliver H R Training sessions

Berwyn J.
5/5
07 Jun 2022
Fun and Enlightening

Phil's approach was very enjoyable and made the whole training process go smoothly and with a lot of energy. Loved it!!

Fiona P.
5/5
07 Jun 2022
Great course

Wasn't sure what to expect - but surprised and very pleased to have a programme that has so many transferable skills - really helpful

Dan B.
5/5
15 Jun 2021
Course feedback

I enjoyed the diversity of the training and how it was delivered, the quizzes where a welcome interlude.

Darren D.
5/5
15 Jun 2021
Course feedback

a friendly atmosphere made learning easier

Darren H.
5/5
15 Jun 2021
Course feedback

a very good foundation for begineers in training

Stuart H.
5/5
10 May 2021
Further Feedback

some further feedback from the customer service training you provided, we have had 2 weeks recently where we have hit a 100% positive CSAT rating and are seeing consistently hig...

Show more
Stuart H.
5/5
19 Feb 2021
Feedback on In-House Professional Customer Care Programme

When I first approached Dickson training, I had a fairly simple plan in mind for an “overall brush up” on my teams customer service skills, with a focus on difficult customers. ...

Show more
Mark T.
5/5
17 Feb 2021
Leadership Team Development

Phil has worked with my Leadership Team over a number of years and has always added a huge amount of value in terms of team development. I was apprehensive how this would work ...

Show more
Josh
5/5
16 Jan 2020
Wonderful course

I liked that there was a relaxed atmosphere where you feel like you can get involved and I also appreciated the approach to role play (with a Professional actor and the Trainer)...

Show more
Amy
5/5
16 Jan 2020
Helpful&great facilitator

As a new line manager, the training was really helpful in framing good practices for managing a team, how to engage with colleagues on different levels of the organisation.The c...

Show more
Emma
5/5
16 Jan 2020
Well organized & thoughtful training

Really well organized, and thoughtfully laid out training. All the materials were clear, and easy to understand. I thought the trainer was the most engaging I’ve ever had traini...

Show more
Jane
5/5
16 Jan 2020
Interactive

Really engaging, Phil made it fresh and relevant. I Liked how he drew out the learning from the exercises.

James
5/5
16 Jan 2020
Fun and interesting

Fun, fast paced and relevant. Lots of variations to keep things interesting. Specific to the organization. Excellent, Relevant, and specific to the individual, and individual or...

Show more
Katie
5/5
16 Jan 2020
Fun & Energitic

It kept its energy/momentum throughout the day. This was an extremely well-balanced training course. It was well-paced, practical, insightful and also fun.

Merrin
5/5
16 Jan 2020
Practical & mixture of learning styles

I like the mix of learning styles, I found the practical tasks really impressed some of the learnings around the importance of planning, leadership and communication. I also lik...

Show more
Robin
5/5
16 Jan 2020
Energitic & Enthusiatic

The trainer had great energy and enthusiasm for the subject. I liked that it covered a range of different scenarios and topics but at a level which was detailed and easy to comp...

Show more
Sarah
5/5
16 Jan 2020
Engaging

The trainer has clear experience and made this course engaging throughout the whole course. This course provided a thorough overview of being a manager with clear content. I bel...

Show more
Will
5/5
16 Jan 2020
Fantastic

The trainer was fantastic, very engaging, and planned a great mix of interactive and theoretical learning.

Royston B.
5/5
27 Sep 2019

“Fantastic – thank you.”

Displaying 1-25 of 85 reviews
1
2
3
4