Course description
To raise awareness for staff of potential bullying and harassment in the workplace including a clearer understanding of the importance of policy and procedures and to give delegates the knowledge of how to recognise and tackle bullying and harassment within the organisation.
Upcoming start dates
Suitability - Who should attend?
This programme is ideal for all employees.
Outcome / Qualification etc.
- To define the terms bullying and harassment in relation to the workplace
- To raise awareness of the effects of bullying and harassment at work
- To become familiar with in-house policy and procedures
- To be able to recognise & tackle bullying & harassment professionally within the organisation
Training Course Content
- Defining bullying and harassment in the workplace - the difference between bullying and aggressive management
- Recognising bullying behaviour in yourself and others
- Organisational culture and its impact on bullying and harassment
- The effects of bullying and harassment on the individual and the organisation
- The legal position, bullying, harassment and the law
- Tackling the problem - identifying roles and responsibilities of employees and management
- How to prevent bullying - communication skills, assertiveness, forms of denial, prejudice, dignity and tolerance, conflict management
- Organisational issues - participants share experiences and strategies to deal with bullying and harassing behaviours
Course delivery details
Delegates who attend this course will be supported in the development of soft skills required to positively address bullying behaviours. Ultimately the organisation will benefit from the creation of a positive workplace culture.
Continuing Studies
Request info
Cosensa Learning and Development Training Courses
Cosensa Learning & Development offers training courses for professionals and organisations throughout the public, private and third sectors. All Cosensa trainers are highly qualified, with extensive experience in training and coaching. Cosensa's wide range of open courses are delivered throughout...