Course description
Communication Skills Training • 1 Day Course in London, Birmingham, Cheltenham, Exeter, Gloucester, Leeds, Manchester, Southampton, Swansea
Do you desire to enhance your communication style? Do you sometimes find it challenging to articulate your thoughts, ideas, and emotions with clarity and confidence? If so, this comprehensive course is tailored to address your needs and empower you to become a more effective communicator.
On this one-day course, we will delve into the various aspects of communication to equip you with the skills necessary to create a positive and lasting impression. Through a structured programme, you will gain proficiency in multiple facets of effective communication, including persuasive speaking, impactful writing, nonverbal cues, vocal tones, attentive listening, and proficient questioning techniques.
By immersing yourself in this transformative learning experience, you will acquire invaluable tools to eliminate common communication pitfalls and refine your ability to convey messages with utmost clarity, confidence, authority, likeability, and persuasiveness. Throughout the course, you will engage in practical exercises, interactive discussions, and receive constructive feedback to foster continuous growth.
Upon completion of this course, you will emerge as a more proficient communicator, equipped with the skills to express yourself articulately, engage others effectively, and leave a lasting impact in both personal and professional spheres.
Corporate Coach Group is CPD accredited. This course qualifies for six CPD training hours, plus additional independent post-course learning.
Upcoming start dates
Suitability - Who should attend?
This one-day Communication Skills training course is designed for those people who fit any of these descriptions:
- "I know what I mean but I can't explain it"
- Need to set clear goals and targets for others to achieve
- Need to be able to transfer information accurately
- Suspect that problems are often caused by miscommunication
- Have a role that demands explaining your exact meaning to others
- Role involves handling difficult people and conflict situations
- Require more confidence in expressing their ideas
Outcome / Qualification etc.
Delegates who attend this Communication Skills training course will benefit in the following ways:
- Feel more confident to express your ideas and opinions.
- Get the best possible results from interviews and important meetings of all types
- Avoid all the perils and costs of badly worded messages and mis-understandings.
- Feel happier to handle situations where you need to criticise other people.
Delegates will receive a certificate of attendance.
CPD 6 trainer-led hours, with additional 2-3 via post-course portal independent learning.
Training Course Content
- The purpose of communication skills training.
- Communicate your message and goals with more clarity, and persuasion.
- Using specific information.
- The proper use of good humour.
- Improving listening skills and asking the right questions.
- Speak and write more accurately, by giving clear definitions.
- Speak in more optimistic terms.
- Avoid accidental "negative commands"
- How to be assertive rather than aggressive or passive.
- Give constructive, not destructive criticism.
- Managing difficult conversations and conflict.
- Communication using factual, objective language.
- Communicate with the right level of assertiveness.
- Distinguish between reasons and excuses.
- Negotiate a way forward.
- Proper use of your body language and voice tones.
- Know when to compromise and when to stand firm.
- Propose a definite solution to the problem or difficult situation.
- Giving praise and appreciation.
Course delivery details
This one-day course is regularly held at various venues throughout the UK.
In-house training is also available both within the UK and internationally, either face-to-face or online. Please contact Corporate Coach Training for more information.
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Reviews
Average rating 4.9
This was my first virtual training and I found the set up with the green screen/ virtual whiteboard, very organised and well presented. The content included a lot of very intere...
This training course was just what I was looking for. The captions noted at the back of the book throughout the day have been exceptionally helpful. The training day has been en...
Expenses
Course fees are inclusive of:
- A full day's quality training by an experienced trainer
- Refreshments and lunch (on face to face courses)
- Course handbook
- Written personal action plan
- Certificate of attendance
- Access to additional training material after the course
- Three months free telephone support to answer any on-going questions
Early booking discounts are available when you book three or more months in advance.
In-house training is also available both within the UK and internationally. Please contact Corporate Coach Group for more information.
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