Course description
ITIL® 4 High Velocity IT (HVIT):
Accelerating IT Service Delivery
Course Description:
ITIL® 4 High Velocity IT (HVIT) is a comprehensive framework for enhancing IT service management (ITSM) practices within the context of digital transformation. By leveraging proven best practices, this course offers practical and flexible guidance to empower organizations in their digital journey while ensuring that IT teams play a pivotal role in driving business strategy. Participants will explore the dynamics of digital organizations and operating models in high-velocity environments, including the adoption of Agile and Lean methodologies, as well as leveraging advanced technical practices and technologies such as Cloud, Automation, and Automatic Testing.
Additionally, this course includes an exam voucher.
Suitability - Who should attend?
Target Audience:
This course is designed for IT service management practitioners operating in digitally enabled organizations. Participants should possess a foundational understanding of traditional IT service management concepts and aspire to enhance their knowledge and skills to effectively navigate the digital domain.
Join us for the ITIL® 4 High Velocity IT (HVIT) course and embark on a transformative journey towards optimizing IT service delivery in the digital era.
Training Course Content
Course Outline:
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Introduction to High Velocity IT
- Understanding the principles and concepts of high-velocity ITSM
- Exploring the role of ITIL® 4 in high-velocity environments
- Identifying key drivers and challenges of high-velocity IT
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Digital Transformation and Agile/Lean Practices
- Leveraging Agile and Lean methodologies in IT service delivery
- Incorporating Agile principles into ITIL® 4 practices
- Implementing Lean practices to streamline IT processes
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Cloud Computing and Automation
- Understanding the fundamentals of cloud computing
- Exploring cloud service models and deployment models
- Implementing automation to enhance IT service efficiency and scalability
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DevOps and Continuous Integration/Continuous Deployment (CI/CD)
- Understanding the principles and benefits of DevOps
- Implementing CI/CD pipelines to automate software delivery
- Integrating DevOps practices with ITIL® 4 for seamless service delivery
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Service Resilience and Business Continuity
- Ensuring service resilience to minimize disruptions and downtime
- Implementing disaster recovery and business continuity strategies
- Enhancing IT service resilience through risk management practices
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Measurement and Reporting in High Velocity Environments
- Establishing key performance indicators (KPIs) for high-velocity ITSM
- Implementing effective measurement and reporting mechanisms
- Using data-driven insights to drive continuous improvement
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Organizational Change Management (OCM) in High Velocity IT
- Understanding the principles and practices of OCM
- Managing cultural and organizational changes in high-velocity environments
- Facilitating smooth transitions during digital transformation initiatives
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Governance and Compliance in High Velocity ITSM
- Ensuring compliance with regulatory requirements and industry standards
- Implementing governance frameworks to manage risks and ensure accountability
- Integrating governance practices with high-velocity ITSM processes
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Exam Preparation and Certification
- Reviewing key concepts and principles covered in the course
- Practicing sample exam questions and scenarios
- Preparing for the ITIL® 4 High Velocity IT (HVIT) certification exam
Join us for the ITIL® 4 High Velocity IT (HVIT) course and gain the knowledge and skills to thrive in high-velocity ITSM environments.
Why choose Churchill Square Training & Development
97% of participants found the training highly effective
Effectively trained over 16,000 people globally
More than 20 highly experienced and specialist trainers
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Churchill Square Training & Development Ltd
Churchill Square Training & Development is a leading provider of professional training and development solutions, dedicated to empowering individuals and organizations to achieve their full potential. With a focus on delivering high-quality, practical training programs, Churchill Square offers a wide...