Course description
Assertiveness in Communication - In-house Course
Whatever your role in the workplace, a clear and assertive communication style will prevent misunderstanding and ensure that your message is heard. This workshop, most suitable for those looking to increase their personal effectiveness, will help participants adopt a professional and assertive approach to communications. It provides tools and techniques to help adapt your style to suit the audience.
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Upcoming start dates
Suitability - Who should attend?
This programme is suitable for all professionals (up to 12 participants per course).
Training content
- Active listening
- Effective questioning skills
- Understanding body language
- Using the appropriate communication style
- Highlighting intentions
- Expressing yourself assertively
Outcome / Qualification etc.
Participants will be able to:
- Fully understand the audience to provide context for the communication
- Use the most appropriate communication style to secure commitment
- Express themselves assertively
- Utilise active listening skills to ensure they understand what the speaker is really saying
- Position their own communication for maximum impact
- Use their knowledge of body language to read sub-texts and gain a more accurate impression of what the speaker is feeling
Why choose BiteSize Learning
We have a team of 14 trainers expert in their subjects
Our trainers are rated 4.8 out of 5
Our programme content is rated 4.7 out of 5
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Reviews
Average rating 5
Expenses
The cost of this in-house course is £1,200 (+VAT and travel expenses) for up to twelve people. BiteSize Learning courses are discounted if two are delivered in one day, from £1,200 for a single course to £2,160 for two courses in one day.
...really great trainer and understanding to the needs of the group and was able to sympathise. Really engaging content. - September 2021