What was the best part of the Day? 'Learning from colleagues. Having time to think over interactions and how best to plan in future. As a new manager this is really useful as l...

What was the best part of the Day? 'Learning different techniques to have a good constructive conversation'

What was the best part of the Day? 'Learning and practicing the different theories for motivation etc'

What was the best part of the Day? 'Learning about ways to structure feedback and difficult conversations'

What was the best part of the Day? 'learning about the frameworks to manage performance'

What was the best part of the Day? 'Learning about the distinction between coaching and mentoring'

What was the best part of the Day? 'learning about the different tools that can be used'

What was the best part of the Day? 'learning about the different techniques I a can employ in different situations which may arise in performance management because they will h...

What was the best part of the Day? 'Learning about reviews and 1 to 1s and the best ways to deal with difficult performance conversations.'

What was the best part of the Day? 'Learning about different models'

What was the best part of the Day? 'Learning about SMART objectives - these can really shape improving performance'

What was the best part of the Day? 'Laura was really attentive and gave us a lot of great information and feedback. '

What was the best part of the Day? 'Knowledge and openness of Laura, the facilitator and also being involved in discussions with other managers to hear/share their experiences '

What was the best part of the Day? 'Interactive with real examples'

What was the best part of the Day? 'Interactive sessions'

What was the best part of the Day? 'Interactive activities'

What was the best part of the Day? 'Interaction with fellow colleagues'

What was the best part of the Day? 'Interaction with everyone'

What was the best part of the Day? 'I liked the SMART objective sessions'

What was the best part of the Day? 'I like the session on problem solving and the tools for managing performance SERIS'

What was the best part of the Day? 'I have a difficult performance issue with one of my team and this has given me the tools and confidence to conduct this conversation.
Meetin...

What was the best part of the Day? 'I found the objective session the most helpful, it was a good refresher of previous courses and motivated me to use the smart model to set o...

What was the best part of the Day? 'I found the Capability part very useful as I'm going through this at the moment with a member of my team'

What was the best part of the Day? 'I found both days very rewarding and refreshed my knowledge and approach.
The course delivery was great, and well received by all.'

What was the best part of the Day? 'I found both days very rewarding and refreshed my knowledge and approach.'