What was the best part of the Day? 'The facilitators were really engaging and kept your interest with a good mix of presentation, break out rooms and individual tasks.'

What was the best part of the Day? 'The engagement and the break out tasks. However, not so keen on role play! '

What was the best part of the Day? 'the diagrams eg STAR'

What was the best part of the Day? 'The delivery was very interesting'

What was the best part of the Day? 'The conflict discussions'

What was the best part of the Day? 'the conflict management as it gave me a tool to use for doing this (in addition to the paperwork - thanks Toni)'

What was the best part of the Day? 'The coaching session was the most helpful, getting to put the theory into practice and solve a real life problem as a bonus!'

What was the best part of the Day? 'The coaching exercise'

What was the best part of the Day? 'The chance to undertake role play to practice and to discuss in small groups. '

What was the best part of the Day? 'The breakout sessions/activities were really useful and facilitated some really interesting discussion'

What was the best part of the Day? 'The breakout sessions were useful.'

What was the best part of the Day? 'The breakout rooms were fantastic, a great way to learn from others and practice and discuss live cases'

What was the best part of the Day? 'the break out rooms with other people as you interacted with other people'

What was the best part of the Day? 'The break out discussions'

What was the best part of the Day? 'the break out chats with others'

What was the best part of the Day? 'The ASK performance improvement model and conversations around that.'

What was the best part of the Day? 'The areas around objective setting and having challenging conversations. There were good and implementable strategies discussed to help stru...

What was the best part of the Day? 'The amount of tools, and regular activities'

What was the best part of the Day? 'The ability to bring real life examples into the exercises.'

What was the best part of the Day? 'techniques to deal with difficult conversations '

What was the best part of the Day? 'tangible practice methods to use when dealing with conflict '

What was the best part of the Day? 'Talking to other team leader and sharing experiences'

What was the best part of the Day? 'Talking through examples with other people. Incorporating our teams into the activities to provide authenticity and allow us to action stuff...

What was the best part of the Day? 'Talking through examples with colleagues'

What was the best part of the Day? 'Talking and hearing about real examples and learning new models to use'