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Advanced Customer Service for the Public Sector (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Influencing Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This is a trainer-lead, participant-centred course. Attendees participate through discussion of current situation and how to move to their preferred...
Coaching Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised...
Introduction to Quality Management (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their...
Managing Productive Meetings (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
A common failure in most businesses is often attributed to poor and ineffective meetings. This course identifies the responsibilities of...
Walk, Talk, Stance for Maximum Impact (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
We have only 15 seconds to make a first impression! Frightening when you think that, no matter how well we...
Introduction to NLP (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This NLP training course is designed to introduce Participants to the excellence principles and techniques of Neuro Linguistic Programming (NLP),...
Credit Control (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and...
Introduction to Green Office Management (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Beginner level
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Multiple (2)
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In Company, Virtual Classroom
A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and...
Maximising Appointments on the Telephone (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also...
Getting The Balance Right - Half Day (AM) (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This hands-on course will give Participants the opportunity to take time out from their busy schedules to pause and reflect...
Communication Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This communication skills course is aimed at helping people& communicate more effectively with customers and colleagues. It will look at...
Consultative Selling (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Nationwide
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In Company
This course is for those who sell ideas, products and services and who want to develop a selling style where...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
The Art of Retail Selling (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This is a course designed to assist individuals and companies to benefit from the experiences and research of successful retail...
Professional Writing Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The aim of this one-day professional writing skills course is to help participants develop their skills, so that they can...
Management by Coaching (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course focuses on the changes in organisations today which lead to the need to change to a coaching culture.&...
Managing Your Green Policy Effectively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
A practical and inspirational course on how to manage and develop your business by reducing your energy bill, carbon dioxide...
Cutting Costs and Waste in Your Office (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and practical course that explores where and how we can cut waste in the office through environmental and...
Coaching Skills for Sales Managers (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in...
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