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Telephone Techniques - Incoming & Outgoing Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to...
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Professional Writing Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The aim of this one-day professional writing skills course is to help participants develop their skills, so that they can...
Management by Coaching (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course focuses on the changes in organisations today which lead to the need to change to a coaching culture.&...
Managing Your Green Policy Effectively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
A practical and inspirational course on how to manage and develop your business by reducing your energy bill, carbon dioxide...
Communicating Effectively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This Communicating Effectively course will help participants& understand and appreciate how communication determines success or failure. It will highlight key...
Coaching Skills for Sales Managers (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in...
Working Productively - Half Day (AM) (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This is a practical half day Workshop designed to assess your productivity challenges and the effectiveness of your approaches to...
Dealing with Difficult People (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
Sales Negotiation Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This Sales Negotiation Course offers Participants the opportunity to develop their negotiating skills and build confidence in those skills. The...
Introduction to Buying (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This interactive training course ensures that Participants know how buying can contribute and when to apply a range of buying...
Managing Budgets (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This managing budgets course suits anybody that has a need to understand the basic premise of budgeting. Too frequently in...
Successful Sales Presentations (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, Participants will practise their...
Building Personal & Professional Confidence (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course is aimed at anybody who struggles to assert themselves in business or social situations because of a lack...
Connecting and Communicating (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication...
Assertiveness & Building Personal Confidence (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Assertiveness Training – This assertiveness and building personal confidence programme helps participants& understand why it is sometimes hard to refuse...
Winning More Business on the Telephone (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help...
Planning & Prioritisation for the Busy Sales Person (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course covers the importance of planning and prioritisation in the business environment. Personal time management and life management are...
Managing Difficult Staffing Situations (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This Managing Difficult Staffing Situations Course helps Participants understand the importance of managing poor performance and helps give Participants the...
Advanced Facilitation Skills - (2 Days) (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Advanced level
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Multiple (2)
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In Company, Virtual Classroom
Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also,...
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