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NCFE Level 3 Diploma in Customer Service
City of Westminster College
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Vocational & College Courses
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London
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Classroom
This qualification is suitable for learners aged 16 and above.This qualification gives learners the opportunity to develop the skills and...
Advanced Negotiating Skills
St Andrews Management Centre Ltd
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Professional Training
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Fife
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Classroom
Have a deep understanding of the key analysis of the negotiation process and how to influence others to get more...
NCFE Level 2 Diploma in Customer Service
City and Islington College
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Vocational & College Courses
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London
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Classroom
This qualification is suitable for learners aged 16 and above.This qualification is designed for those working in a customer service...
NCFE Level 2 Diploma in Customer Service
City of Westminster College
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Vocational & College Courses
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London
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Classroom
This qualification is suitable for learners aged 16 and above.This qualification is designed for those working in a customer service...
Advanced Negotiation
SR Supply Chain Consultants
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Professional Training
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Multiple (2)
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Self-Paced Online, In Company
Sometimes during a Negotiation you may need to “borrow” certain behaviour styles that do not come naturally to you to...
Complaints and the Consumer Duty (Public Course)
Corporate Training Partnerships
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Professional Training
5.0
(3)
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From 445 GBP
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Multiple (2)
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Virtual Classroom, In Company
With the Consumer Duty in place from August, October seems a good time to reflect (in a safe space) at...
WorldHost Inclusive Service
People 1st International
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Corporate Training for Teams
5.0
(7)
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From 140 GBP
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Nationwide
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In Company
Give your staff the skills and knowledge necessary to deliver excellent customer service to a wide range of unique customers...
NCFE Level 3 Diploma in Skills for Business: Customer Service
City and Islington College
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Vocational & College Courses
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London
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Classroom
This qualification is suitable for learners aged 16 and above. This qualification provides transferable skills, knowledge and understanding that can...
NCFE Level 3 Diploma in Skills for Business: Customer Service
Westminster Kingsway College
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Vocational & College Courses
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London
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Classroom
This qualification is suitable for learners aged 16 and above. This qualification provides transferable skills, knowledge and understanding that can...
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
Empowered Customer Revolution, Are you Ready? NEW
University of Portsmouth
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Short University Courses
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From 230 GBP
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Portsmouth
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Classroom
We stand on the brink of a technological Fourth Industrial Revolution that will fundamentally alter the way we live. Businesses...
Level 2 Telecom Fields Operative
The Education and Skills Partnership Ltd
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Apprenticeship training for companies
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Multiple (2)
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In Company
Did you know that in the entire world 4.66 billion people are connected to the internet? This number was only...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course)
Corporate Training Partnerships
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Professional Training
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From 475 GBP
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Multiple (2)
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Classroom, Virtual Classroom
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
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