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PT209: Managing and Influencing Stakeholders
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI certified PT209: Managing and Influencing Stakeholders course will provide practical skills development in influencing and managing stakeholders. Learners...
Business Relationship Management Fundamentals: In-House Training
IIL Europe
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Corporate Training for Teams
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From 795 USD
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Nationwide
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In Company
Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline....
Customer Complaints Training - Professionally Handle Complaints | In House
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(48)
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Multiple (2)
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In Company
75% of customers are more likely to buy from companies that offer a highly professional service. By managing complaints with...
How to Solve Customer Complaints - 2 Hour Power Session | In House
Live and Learn Consultancy
|
Corporate Training for Teams
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Multiple (2)
-
Virtual Classroom, In Company
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
Price increases (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
It’s a fact of life that costs generally increase and as a result prices must go up too. Implementing an...
Customer Service Skills for Government and Public Sector Employees Training Course - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The ability to provide good customer service is not only limited to the private sector. It can also be found...
Dealing with Difficult People (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
Leisure Team Member Apprenticeship
Learning Curve Group
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Apprenticeship training for companies
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From 5,000 GBP
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Nationwide
-
Classroom
Tailored for professionals in the sports and fitness sector, this training programme focuses on individuals responsible for supporting, enhancing, and...
Bespoke Customer Engagement
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
Quality Customer Service
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and...
Level 2 Customer Service Practitioner
The Education and Skills Partnership Ltd
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Apprenticeship training for companies
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Multiple (2)
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In Company
This apprenticeship trains apprentices to provide excellent customer service which can be applied to a wide range of roles across...
City Ambassador Programme Southampton
Kiwi Education LTD
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Apprenticeships
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Beginner level
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Multiple (2)
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Virtual Classroom, In Company
The City Ambassador Programme is about delivering customer service the Southampton way. The City Ambassador Programme is built around a...
Customer Service Practitioner (Level 2)
The Education and Skills Partnership Ltd
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Professional Training
5.0
(1)
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Nationwide
-
Classroom
Providing good customer service is integral to all job roles across many industries such as retail, call centres, financial services,...
Customer support and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The biggest innovation of the FCA’s Consumer Duty will be its Customer Support outcome. Up until now, the regulator has...
Diploma in Customer Service Level 2 (In-House)
Excell for Training Limited
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Corporate Training for Teams
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From 800 GBP
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Multiple (2)
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Self-Paced Online, In Company
This is for people who are working in customer service and are wanting to learn how to provide a high...
Diploma in Customer Service Level 3 (In-House)
Excell for Training Limited
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Corporate Training for Teams
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From 1,000 GBP
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Multiple (2)
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Self-Paced Online, In Company
This is for people who are working in customer service and are wanting to learn how to provide a high...
Ergonomic Consultancy
Vita Health Group
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Corporate Training for Teams
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From 1,000 GBP
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Nationwide
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In Company
Vita Health Group are experienced at providing ergonomic consultancy across a wide range of industries including utilities; rail; aviation; construction;...
Level 3 Customer Service Specialist
The Education and Skills Partnership Ltd
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Apprenticeship training for companies
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Multiple (2)
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In Company
This apprenticeship is ideal for staff who work in customer facing or advisory roles and have the scope and ability...
Professional Customer Service In-house Training
Best Foot Forward Training
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Corporate Training for Teams
5.0
(3)
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Top 10 Course
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From 975 GBP
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Multiple (2)
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Self-Paced Online, In Company
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
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