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Complaints and the Consumer Duty (Public Course)

Corporate Training Partnerships | Professional Training
5.0 (3)
  • From 445 GBP
  • Multiple (2)
  • Virtual Classroom, In Company
With the Consumer Duty in place from August, October seems a good time to reflect (in a safe space) at...

Complaints and the Consumer Duty (Public Course) - In House Training

Corporate Training Partnerships | Corporate Training for Teams
  • Multiple (2)
  • Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...

WorldHost Inclusive Service

People 1st International | Corporate Training for Teams
5.0 (7)
  • From 140 GBP
  • Nationwide
  • In Company
Give your staff the skills and knowledge necessary to deliver excellent customer service to a wide range of unique customers...

Advanced Negotiation

SR Supply Chain Consultants | Professional Training
  • Multiple (2)
  • Self-Paced Online, In Company
Sometimes during a Negotiation you may need to “borrow” certain behaviour styles that do not come naturally to you to...

Excellent Customer Service for Care Homes

Oakley Services UK Limited | Corporate Training for Teams
  • From 149 GBP
  • Multiple (2)
  • In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...

Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training

Corporate Training Partnerships | Corporate Training for Teams
  • Multiple (2)
  • Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...

Level 2 Telecom Fields Operative

The Education and Skills Partnership Ltd | Apprenticeship training for companies
  • Multiple (2)
  • In Company
Did you know that in the entire world 4.66 billion people are connected to the internet? This number was only...
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Places within Cardiff
Isle of Anglesey / Sir Ynys Mon Isle of Anglesey / Sir Ynys Mon
Neath Port Talbot Neath Port Talbot
Caer Rhun Caer Rhun
Wrexham Wrexham
Newport Newport
Vale of Glamorgan Vale of Glamorgan
Gwynedd Gwynedd
Flintshire Flintshire
Brecon Brecon
Monmouthshire Monmouthshire
Cardiff Cardiff
Anglesey Anglesey

Case studies within Sales

Kickstart Scheme
Kickstart Scheme
9 Feb 2021
The Education and Skills Partnership Ltd
Salisbury Group boosts service e...
Salisbury Group boosts service excellence with WorldHost

Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
15 Nov 2022
People 1st International
People 1st International
14 Nov 2022
People 1st International
The Education and Skills Partnership Ltd
26 Jan 2021
The Education and Skills Partnership Ltd
The Education and Skills Partnership Ltd
9 Feb 2021
The Education and Skills Partnership Ltd