Stress Management, online training

First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Cold calling, or telemarketing, is a tough, but rewarding role.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

Cross-cultural negotiations can falter for a whole variety of reasons.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

When it comes to negotiations, having the edge on the other side can make all the difference.