Training courses in Sales in Corsham, Methuen Centre

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

When it comes to negotiations, having the edge on the other side can make all the difference.

Cold calling, or telemarketing, is a tough, but rewarding role.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

What does it take to be a successful public speaker?

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.