Leadership & Management, Professional Training in Norton Cross

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

Leading the Way in Developing the Untapped Reservoir of Talent in the Office Professional Sector Through Accredited Professional Training and CPD Activities

The Global PA Association & Training Academy was established in 2007 in London and has been leading the way globally on upskilling the potential of the Office Professional sector. The sector is identified as including Executive Assistants, Personal Assistants, Secretaries, Admin Assistants, Office Managers, Team Assistants, and others.

In partnership with Kingston University Business School, we conducted academic research, which was published in academic journals in 2012. This research is the largest sample in the world related to the sector and identified that over 60% of office professionals are qualified to degree level. It confirmed that companies would grow faster if this workforce sector was included in career pathways through their organisation.

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Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Cross-cultural negotiations can falter for a whole variety of reasons.

Cold calling, or telemarketing, is a tough, but rewarding role.

At SquareOne Training we take pride in designing Spreadsheets for our customers, so we were delighted to be asked to design a solution to track staff courses and KPI alerts. This spreadsheet was implemented in 2018, but completely changed the way the company worked and made the data not only accurate but trackable.

First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.