Digital Skills, Professional Training in Heathrow

"The training was extremely beneficial, tailored to our needs and run in a very interactive manner.... participants have been well equipped to deliver training to our handlers.”

Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.

At SquareOne Training we take pride in designing Spreadsheets for our customers, so we were delighted to be asked to design a solution to track staff courses and KPI alerts. This spreadsheet was implemented in 2018, but completely changed the way the company worked and made the data not only accurate but trackable.

Read about SquareOne's global projects in New Hardware and Software Refresh and Microsoft Lync/Skype Rollout.