Leadership & Management, consulting in Fishers Green

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

The Challenge

To enable capable sales managers to make the transition from manager to business leader. The goal was to develop the leadership and business skills needed to run a team of people balancing performance, behaviours, and profitability.

To deliver this training with an accreditation process, whereby participants can demonstrate personal progress.

What does it take to be a successful public speaker?

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Which is the best Coaching qualification for me to undertake and at what level? It’s another one of those questions that often stumps us when thinking about our future development in Coaching!!

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.