Leadership, effective communication in Coventry

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

At SquareOne Training we take pride in designing Spreadsheets for our customers, so we were delighted to be asked to design a solution to track staff courses and KPI alerts. This spreadsheet was implemented in 2018, but completely changed the way the company worked and made the data not only accurate but trackable.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

Cross-cultural negotiations can falter for a whole variety of reasons.

First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Earlier this year 10 of our colleagues attended the Microsoft 365 Bootcamp Training with SquareOne. Although we already had the Microsoft 365 package in the business, we were not using it to its full potential. The training provided us with a comprehensive understanding of Microsoft 365, enabling us to utilise it effectively and it has already had a positive impact on the way we work. The trainer was fantastic, and the overall service from SquareOne was excellent. We highly recommend both SquareOne and the course for any organisation looking to maximize their Microsoft 365 usage.

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Read about SquareOne's global projects in New Hardware and Software Refresh and Microsoft Lync/Skype Rollout.

When it comes to negotiations, having the edge on the other side can make all the difference.