Isle of Anglesey / Sir Ynys Mon

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Cross-cultural negotiations can falter for a whole variety of reasons.

Cold calling, or telemarketing, is a tough, but rewarding role.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Nabarro, a leading commercial law firm, implements a plain English campaign.

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.

Ernst & Young upgrades their report-writing skills to bring more business value.