Training courses in Functional Skills in North West England

First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.

The Challenge

To develop the sales management team, who had differing levels of capability and experience, into a cohesive group with a consistent approach to sales leadership. Putting these leadership foundations in place would pave the way for a wider strategic programme that leaders could deliver to their direct reports in order to create a sales force that would be seen as ‘Best in Class’ on a national and international level.

The Challenge

This client is a food manufacturer operating a global business. When TLSA became involved, the client was in the middle of a strategic plan designed to achieve challenging growth objectives.

Leadership development was identified as critical to delivering the growth targets. One of the key challenges was to establish a ‘Sales Director: Executive Sales Leader’ group with the capability and potential to deliver on a country-by-country basis.

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

The Challenge

To enable capable sales managers to make the transition from manager to business leader. The goal was to develop the leadership and business skills needed to run a team of people balancing performance, behaviours, and profitability.

To deliver this training with an accreditation process, whereby participants can demonstrate personal progress.

Samantha Webley, a Personal Loans Team Leader at Cardiff based MotoNovo Finance, upon completing the LEAD Management Programme she decided for her ‘Making a Difference’ project to focus on developing a fully motivated Outbound Sales Team achieving an average of 125 personal loan sales per month.

Samantha has been with MotoNovo for over 15 years and has worked her way up the MotoNovo career path ladder which has include her roles as an Input and Payout Administrator, Key Account Manager and a Campaign Account Manager.

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Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.