Training courses in Functional Skills in Morecambe

First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.

Cross-cultural negotiations can falter for a whole variety of reasons.

Cold calling, or telemarketing, is a tough, but rewarding role.

The Challenge

To enable capable sales managers to make the transition from manager to business leader. The goal was to develop the leadership and business skills needed to run a team of people balancing performance, behaviours, and profitability.

To deliver this training with an accreditation process, whereby participants can demonstrate personal progress.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

It’s an absolute minefield…what is the correct option for myself or for my managers when it comes to management and leadership development?

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

When it comes to negotiations, having the edge on the other side can make all the difference.