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Customer support and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The biggest innovation of the FCA’s Consumer Duty will be its Customer Support outcome. Up until now, the regulator has...
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
Early Years – Level 2 in Safeguarding and Customer Service
PET-Xi Training Limited
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Professional Training
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From 0 GBP
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Multiple (4)
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Classroom
In partnership with Serco we are delighted to offer FREE Level 2 accredited qualifications to childcare settings. Customer Service -...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Advancing Negotiation Skills (A.N.S.) Programme
Scotwork UK Ltd
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Professional Training
5.0
(8)
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Multiple (4)
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Classroom
Our Advancing Negotiation Skills (A.N.S.) course launches tens of thousands of people into negotiation training every year. The highly interactive...
Quality Customer Service
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and...
Customer Service
Workers Educational Association
|
Professional Training
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From 92 GBP
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Dudley
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Classroom
WorldHost Events Ambassadors
People 1st International
|
Corporate Training for Teams
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From 100 GBP
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Nationwide
-
In Company
Empower staff and volunteers with the skills to deliver a warm and friendly welcome to customers and visitors with our...
Complaints and the Consumer Duty (Public Course)
Corporate Training Partnerships
|
Professional Training
5.0
(3)
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From 445 GBP
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Multiple (2)
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Virtual Classroom, In Company
With the Consumer Duty in place from August, October seems a good time to reflect (in a safe space) at...
WorldHost Business Ambassadors
People 1st International
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Corporate Training for Teams
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From 100 GBP
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Nationwide
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In Company
Empower staff with the skills they need to become a brand ambassador for your business with our WorldHost ‘Ambassador Workshop’....
Ergonomic Consultancy
Vita Health Group
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Corporate Training for Teams
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From 1,000 GBP
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Nationwide
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In Company
Vita Health Group are experienced at providing ergonomic consultancy across a wide range of industries including utilities; rail; aviation; construction;...
Customer Service Practitioner (Level 2)
The Education and Skills Partnership Ltd
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Professional Training
5.0
(1)
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Nationwide
-
Classroom
Providing good customer service is integral to all job roles across many industries such as retail, call centres, financial services,...
WorldHost Supervising Customer Service
People 1st International
|
Corporate Training for Teams
5.0
(8)
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From 325 GBP
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Nationwide
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In Company
Give your supervisors the vital skills they need to recognise the value of excellent customer service, and how to coach...
Telephone Skills that Satisfy Customers
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take...
WorldHost Principles of Customer Service
People 1st International
|
Corporate Training for Teams
4.8
(11)
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From 140 GBP
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Nationwide
-
In Company
Empower your staff to deliver excellent customer service with our WorldHost ‘Principles of Customer Service’ workshop, and give your business the...
WorldHost Tailored programmes
People 1st International
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Corporate Training for Teams
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Nationwide
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In Company
Our WorldHost Tailored offer allows you to bespoke your programme to meet the specific needs of your business, so you can...
WorldHost Inclusive Service
People 1st International
|
Corporate Training for Teams
5.0
(7)
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From 140 GBP
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Nationwide
-
In Company
Give your staff the skills and knowledge necessary to deliver excellent customer service to a wide range of unique customers...
Customer Facing Skills
LaPD Solutions Ltd
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Corporate Training for Teams
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Multiple (2)
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Self-Paced Online, In Company
This workshop is designed to look at the whole question of how we look after our customers. We do this...
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