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Analysing Return on Investment - In Company
Global Business Advisors
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Corporate Training for Teams
-
Nationwide
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In Company
Overview To determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the...
Customer Service Skills - In Company
Keys Training
|
Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
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In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Key Account Management
The Leadership and Sales Academy Ltd
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Corporate Training for Teams
4.8
(5)
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Nationwide
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In Company
In this programme, participants discover how to become a key account manager who is seen as a 'Trusted Business Partner'...
Influence and Persuasion Skills
STL
|
Corporate Training for Teams
5.0
(1)
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Nationwide
-
In Company
By the end of the course you will be able to: Understand the difference between influence, persuasion and manipulation Understand...
Customer Complaint Handling
STL
|
Corporate Training for Teams
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Nationwide
-
In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
PT209: Managing and Influencing Stakeholders
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI certified PT209: Managing and Influencing Stakeholders course will provide practical skills development in influencing and managing stakeholders. Learners...
Communication Skills for High Pressure Teams
STL
|
Corporate Training for Teams
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Nationwide
-
In Company
This workshop combines fundamentals of emotional intelligence and behavioural styles analysis with practical communication strategies to equip teams with the...
Customer Service
M Training and Consultancy Ltd
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Professional Training
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From 550 GBP
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Multiple (2)
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In Company
M Training's course is tailored to help you understand the vital role of customer service and equip you to provide...
Customer Focused Management
Diomas Learning Solutions
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Professional Training
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Intermediate level
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
Delivering Customer Satisfaction Assertively
STL
|
Corporate Training for Teams
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Nationwide
-
In Company
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Customer Care for the Receptionist
STL
|
Corporate Training for Teams
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Nationwide
-
In Company
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
Excellent Customer Service for Care Homes
Oakley Services UK Limited
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Corporate Training for Teams
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From 149 GBP
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Multiple (2)
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In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...
Customer Service Excellence
STL
|
Corporate Training for Teams
4.8
(19)
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Nationwide
-
In Company
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
Account management (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring...
FD107: Introduction to Management Systems
TPT Consultancy & Training Ltd
|
Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
Explore the intricacies of management systems with our CQI/IRCA certified FD107: Introduction to Management Systems course. Tailored for learners seeking...
Mastering Exceptional Customer Service Delivery
Churchill Square Training & Development
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Corporate Training for Teams
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Top 10 Course
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Nationwide
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In Company
In today's competitive business landscape, providing an exceptional customer experience is crucial for retaining customers and outperforming competitors. This comprehensive...
Call Centre Communication Skills
DKB Training Associates Ltd
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Professional Training
5.0
(1)
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Nationwide
-
In Company
Effective communication is important in any workplace, in call centres it is not just important, it is vital. It is...
A Coaching Approach to Strategic Partnering
Maximum Performance
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Professional Training
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Multiple (3)
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Classroom, Virtual Classroom, In Company
This two-day workshop will help you develop your skills as a strategic partner and equip you with the knowledge to...
Disney's Customer Service Excellence + FISH!
Mobile Team Challenge
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Corporate Training for Teams
5.0
(10)
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This course results in CPD hours
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Top 10 Course
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From 45 GBP
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Multiple (2)
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Self-Paced Online, In Company
Learn how Disney achieved the Best in Class for their Customer Service Experience Excellence for almost 40 years and apply...
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