Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Professional Customer Service In-house Training
Best Foot Forward Training
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Corporate Training for Teams
5.0
(3)
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Top 10 Course
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From 975 GBP
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Multiple (2)
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Self-Paced Online, In Company
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
Reception perfection (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The often-used phrase, ‘just the receptionist’, completely misrepresents the role. An excellent receptionist is a most valuable resource for any...
WorldHost Principles of Customer Service
People 1st International
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Corporate Training for Teams
4.8
(11)
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From 140 GBP
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Nationwide
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In Company
Empower your staff to deliver excellent customer service with our WorldHost ‘Principles of Customer Service’ workshop, and give your business the...
Customer Service Practitioner (Level 2)
The Education and Skills Partnership Ltd
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Professional Training
5.0
(1)
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Nationwide
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Classroom
Providing good customer service is integral to all job roles across many industries such as retail, call centres, financial services,...
WorldHost Supervising Customer Service
People 1st International
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Corporate Training for Teams
5.0
(8)
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From 325 GBP
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Nationwide
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In Company
Give your supervisors the vital skills they need to recognise the value of excellent customer service, and how to coach...
Quality Customer Service
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and...
Bespoke Customer Engagement
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
Telephone Courtesy and Customer Service
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
We all depend on phones every day, and we each have different phone communication styles. But few people realise how...
Customer support and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The biggest innovation of the FCA’s Consumer Duty will be its Customer Support outcome. Up until now, the regulator has...
SVQ in Customer Service Level 5
Babington
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Corporate Training for Teams
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Top 10 Course
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Multiple (2)
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In Company
Diploma in Customer Service Level 2 (In-House)
Excell for Training Limited
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Corporate Training for Teams
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From 800 GBP
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Multiple (2)
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Self-Paced Online, In Company
This is for people who are working in customer service and are wanting to learn how to provide a high...
Diploma in Customer Service Level 3 (In-House)
Excell for Training Limited
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Corporate Training for Teams
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From 1,000 GBP
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Multiple (2)
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Self-Paced Online, In Company
This is for people who are working in customer service and are wanting to learn how to provide a high...
WorldHost Inclusive Service
People 1st International
|
Corporate Training for Teams
5.0
(7)
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From 140 GBP
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Nationwide
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In Company
Give your staff the skills and knowledge necessary to deliver excellent customer service to a wide range of unique customers...
Calming Upset Customers
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
When a customer is upset with your company, you are presented with the ultimate opportunity. You can “become the company,”...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Customer Facing Skills
LaPD Solutions Ltd
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Corporate Training for Teams
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Multiple (2)
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Self-Paced Online, In Company
This workshop is designed to look at the whole question of how we look after our customers. We do this...
Telephone Skills that Satisfy Customers
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take...
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
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