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Courses (110)

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WorldHost Inclusive Service

People 1st International | Corporate Training for Teams
5.0 (7)
  • From 140 GBP
  • Nationwide
  • In Company
Give your staff the skills and knowledge necessary to deliver excellent customer service to a wide range of unique customers...

Calming Upset Customers

Infero Training Ltd | Corporate Training for Teams
  • From 228 GBP
  • Nationwide
  • In Company
When a customer is upset with your company, you are presented with the ultimate opportunity. You can “become the company,”...

Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training

Corporate Training Partnerships | Corporate Training for Teams
  • Multiple (2)
  • Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...

Customer Facing Skills

LaPD Solutions Ltd | Corporate Training for Teams
  • Multiple (2)
  • Self-Paced Online, In Company
This workshop is designed to look at the whole question of how we look after our customers. We do this...

Telephone Skills that Satisfy Customers

Infero Training Ltd | Corporate Training for Teams
  • From 228 GBP
  • Nationwide
  • In Company
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take...

Complaints and the Consumer Duty (Public Course) - In House Training

Corporate Training Partnerships | Corporate Training for Teams
  • Multiple (2)
  • Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...

WorldHost Business Ambassadors

People 1st International | Corporate Training for Teams
  • From 100 GBP
  • Nationwide
  • In Company
Empower staff with the skills they need to become a brand ambassador for your business with our WorldHost ‘Ambassador Workshop’....

WorldHost Events Ambassadors

People 1st International | Corporate Training for Teams
  • From 100 GBP
  • Nationwide
  • In Company
Empower staff and volunteers with the skills to deliver a warm and friendly welcome to customers and visitors with our...

Complaints and the Consumer Duty (Public Course)

Corporate Training Partnerships | Professional Training
5.0 (3)
  • From 445 GBP
  • Multiple (2)
  • Virtual Classroom, In Company
With the Consumer Duty in place from August, October seems a good time to reflect (in a safe space) at...

WorldHost Tailored programmes

People 1st International | Corporate Training for Teams
  • Nationwide
  • In Company
Our WorldHost Tailored offer allows you to bespoke your programme to meet the specific needs of your business, so you can...
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Places within Bristol
Speedwell Speedwell
Redland Redland
Redfield Redfield
Conham Conham
Coombe Dingle Coombe Dingle
Brentry Brentry
Kingsdown Kingsdown
Sneyd Park Sneyd Park
Brislington Brislington
Southville Southville
Southmead Southmead
Westbury on Trym Westbury on Trym

Case studies within Customer Service

Salisbury Group boosts service e...
Salisbury Group boosts service excellence with WorldHost

Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
15 Nov 2022
People 1st International
People 1st International
14 Nov 2022
People 1st International