Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
Relevance
How to Solve Customer Complaints - 2 Hours | In House
Live and Learn Consultancy
|
Corporate Training for Teams
-
Multiple (2)
-
In Company, Virtual Classroom
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
How to say No effectively: Mastering Boundaries for High Performance Teams
Crossroads Global Private Limited
|
Professional Training
4.8
(6)
-
From 45 GBP
-
Multiple (2)
-
In Company, Self-Paced Online, Virtual Classroom
'No,' it's only two letters. It's only a single word. But why is it so difficult to use? Saying 'no'...
Dealing with challenging customers (In-House)
The In-House Training Company
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
Wouldn’t sales be a ‘walk in the park’ without challenging customers? Why is it that some customers are so difficult...
Psychology Topic: Politics/Conflict Management with Keith Rice
Shipley College
|
Professional Training
-
From 110 GBP
-
Shipley
-
Classroom
This is one of two psychology topics which build on the Introductory course, ‘Understanding Yourself and Others’. It provides a...
Managing Conflict
Infero Training Ltd
|
Corporate Training for Teams
-
From 150 GBP
-
Nationwide
-
In Company
This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. You will identify...
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
Dealing with Difficult People: In-house Training
Best Foot Forward Training
|
Corporate Training for Teams
5.0
(3)
-
From 975 GBP
-
Multiple (2)
-
Self-Paced Online, In Company
This one-day Dealing with Difficult People course helps employees in your organisation identify some of the behaviours and situations encountered...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Difficult Conversations
St Andrews Management Centre Ltd
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
Difficult conversations are an integral part of effective management and can be critical to managing performance, promoting attendance, and improving...
Managing Difficult Conversations
BiteSize Learning
|
Corporate Training for Teams
5.0
(6)
-
From 1,200 GBP
-
Multiple (2)
-
In Company
Managing the performance of individuals within the team can be challenging. The pressures of delivery can mean that difficult conversations...
Complaints and the Consumer Duty (Public Course)
Corporate Training Partnerships
|
Professional Training
5.0
(3)
-
From 445 GBP
-
Multiple (2)
-
Virtual Classroom, In Company
With the Consumer Duty in place from August, October seems a good time to reflect (in a safe space) at...
Ads
