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Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Dealing with Complaints and Aggression
STL
|
Professional Training
5.0
(4)
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From 495 GBP
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Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
How to handle and resolve Complaints How to diffuse aggressive situations To examine the Philosophy of Communication Courses never cancelled...
Excellent Account Management
STL
|
Professional Training
4.8
(26)
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Top 10 Course
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From 495 GBP
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Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
By the end of the course you will be able to: Identify top accounts Use a proven account planning process...
Customer Complaint Handling
STL
|
Professional Training
-
From 495 GBP
-
Multiple (26)
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Multiple (22)
-
Classroom, Virtual Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Communication Skills for High Pressure Teams
STL
|
Professional Training
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From 760 GBP
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Multiple (27)
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Multiple (22)
-
Classroom, Virtual Classroom
This workshop combines fundamentals of emotional intelligence and behavioural styles analysis with practical communication strategies to equip teams with the...
Influence and Persuasion Skills
STL
|
Professional Training
4.9
(9)
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From 495 GBP
-
Multiple (28)
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Multiple (22)
-
Classroom, Virtual Classroom
By the end of the course you will be able to: Understand the difference between influence, persuasion and manipulation Understand...
Customer Service Excellence
STL
|
Professional Training
4.9
(211)
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Top 10 Course
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From 495 GBP
-
Multiple (12)
-
Multiple (22)
-
Classroom, Virtual Classroom
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
Customer Care for the Receptionist
STL
|
Professional Training
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
Delivering Customer Satisfaction Assertively
STL
|
Professional Training
-
From 495 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Commercial Awareness - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Classroom, Virtual Classroom, Blended, In Company
The delegate will learn the importance of developing commerciality. This course is designed to help participants understand the commercial needs...
Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
|
Professional Training
5.0
(4)
-
Multiple (10)
-
Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Customer Relationships
Diomas Learning Solutions
|
Professional Training
5.0
(3)
-
Intermediate level
-
Multiple (11)
-
Classroom, Virtual Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
-
From 1,250 GBP
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Multiple (10)
-
Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
Advanced Customer Service Management
LCT International
|
Professional Training
-
From 7,250 GBP
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Multiple (3)
-
Classroom, Virtual Classroom
Customer Service Management
LCT International
|
Professional Training
4.7
(28)
-
From 4,250 GBP
-
Multiple (3)
-
Classroom, Virtual Classroom
Complaints Management
LCT International
|
Professional Training
-
From 4,250 GBP
-
Multiple (3)
-
Classroom, Virtual Classroom
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