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Managing Customer Care
STL
|
Professional Training
4.9
(24)
-
From 495 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Care
STL
|
Professional Training
-
From 760 GBP
-
Multiple (29)
-
Multiple (22)
-
Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Delivering Customer Satisfaction Assertively
STL
|
Professional Training
-
From 495 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Maximising Incoming Business Skills Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
Classroom, In Company, Virtual Classroom, Blended
Participants will learn how to make the most of every incoming business opportunity. If your job is to deal professionally...
Customer Care for the Receptionist
STL
|
Professional Training
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
-
From 280 GBP
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Multiple (8)
-
Classroom, Self-Paced Online
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Contact Center Training
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
Classroom, Self-Paced Online, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Enhancing the Visitors Experience
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Dealing with Incoming Calls Positively
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
Masterclass in Handling Incoming Telephone Calls - Half Day (PM)
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
-
This course results in CPD hours
-
From 190 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This 1/2 day workshop gets participants to look at what they hate as customers when they make calls to their...
Advanced Telephone Sales Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
Classroom, Virtual Classroom, Blended, In Company
This course focuses on the skills required to be truly effective on the telephone when dealing with both incoming and...
LinkedIn Lead Generation Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
-
Top 10 Course
-
Multiple (2)
-
Classroom, In Company, Virtual Classroom, Blended
LinkedIn represents the deepest well of leads that you will ever find. With over 20m UK business people in membership,...
Complaints Management
LCT International
|
Professional Training
-
From 4,250 GBP
-
Multiple (3)
-
Classroom, Virtual Classroom
LinkedIn Lead Generation Workshop Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
Classroom, In Company, Virtual Classroom, Blended
LinkedIn represents the deepest well of leads that you will ever find. With over 20m UK business people in membership,...
Dealing with Difficult People
PTP Training & Marketing Ltd
|
Professional Training
4.8
(17)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
Displaying 21-36 of 36 results
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