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Customer Complaint Handling
STL
|
Professional Training
-
From 495 GBP
-
Multiple (26)
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Multiple (22)
-
Classroom, Virtual Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Customer Service Skills
Cosensa Learning and Development
|
Professional Training
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From 295 GBP
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19/12/2024
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Multiple (16)
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Classroom, Virtual Classroom
Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
|
Professional Training
5.0
(4)
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
-
Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Managing Customer Care
STL
|
Professional Training
4.9
(24)
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From 495 GBP
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Multiple (28)
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Multiple (22)
-
Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Care
STL
|
Professional Training
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From 760 GBP
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Multiple (29)
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Multiple (22)
-
Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Delivering Customer Satisfaction Assertively
STL
|
Professional Training
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From 495 GBP
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Multiple (28)
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Multiple (22)
-
Classroom, Virtual Classroom
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
-
From 1,250 GBP
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Multiple (10)
-
Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Self-Paced Online
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Care for the Receptionist
STL
|
Professional Training
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From 495 GBP
-
Multiple (27)
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Multiple (22)
-
Classroom, Virtual Classroom
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
First Line Managers Training • 2 Day Course
Corporate Coach Group
|
Professional Training
5.0
(9)
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From 700 GBP
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Multiple (50)
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Multiple (12)
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Classroom, Virtual Classroom
The role of First Line Managers is undoubtedly challenging, as they often find themselves caught in a web of pressure...
Maximising Incoming Business Skills Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Classroom, In Company, Virtual Classroom, Blended
Participants will learn how to make the most of every incoming business opportunity. If your job is to deal professionally...
Enhancing the Visitors Experience
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
-
This course results in CPD hours
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From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Masterclass in Handling Incoming Telephone Calls - Half Day (PM)
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
-
This course results in CPD hours
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From 190 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
This 1/2 day workshop gets participants to look at what they hate as customers when they make calls to their...
Dealing with Incoming Calls Positively
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
Contact Center Training
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Classroom, Self-Paced Online, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Dealing with Difficult People
PTP Training & Marketing Ltd
|
Professional Training
4.8
(17)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
Advanced Telephone Sales Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
-
Multiple (2)
-
Classroom, Virtual Classroom, Blended, In Company
This course focuses on the skills required to be truly effective on the telephone when dealing with both incoming and...
LinkedIn Lead Generation Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
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Top 10 Course
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Multiple (2)
-
Classroom, In Company, Virtual Classroom, Blended
LinkedIn represents the deepest well of leads that you will ever find. With over 20m UK business people in membership,...
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