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Complaints and the Consumer Duty (Public Course)
Corporate Training Partnerships
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Professional Training
5.0
(3)
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From 445 GBP
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Multiple (2)
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Virtual Classroom, In Company
With the Consumer Duty in place from August, October seems a good time to reflect (in a safe space) at...
Diversity & Equality
Oakley Services UK Limited
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Corporate Training for Teams
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From 199 GBP
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Multiple (2)
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In Company
This one-day Diversity & Equality course helps ensures your staff know their responsibilities towards Equality and Diversity in the workplace...
Emotional Intelligence and Me
LaPD Solutions
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Professional Training
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Multiple (2)
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Virtual Classroom, In Company
Emotion and Intelligence is one of the most powerful yet underrated management tools that exist. Giving your managers and leaders...
Embedding the Consumer Duty - the Role of HR
Corporate Training Partnerships
|
Professional Training
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From 425 GBP
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Multiple (2)
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Virtual Classroom, In Company
The implementation of the Consumer Duty from August marks a step change in the regulatory expectations of all firms. The...
WorldHost Principles of Customer Service
People 1st International
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Corporate Training for Teams
4.8
(11)
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From 140 GBP
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Nationwide
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In Company
Empower your staff to deliver excellent customer service with our WorldHost ‘Principles of Customer Service’ workshop, and give your business the...
Awareness of First Aid for Mental Health
Madeleys First Aid Plus
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Professional Training
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From 60 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Blended, In Company
Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1...
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
Employee Assistance Programme (EAP)
Vita Health Group
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Corporate Training for Teams
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Nationwide
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In Company
We are currently the only Employee Assistance Programme (EAP) provider to offer services that comply with the NICE Guidelines for...
Supervising First Aid for Mental Health | RQF Level 3
Madeleys First Aid Plus
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Professional Training
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From 60 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Blended, In Company
The RQF Level 3 Supervising First Aid for Mental Health course is designed to provide individuals with the knowledge and...
Leader as Coach
Coaching Focus Group
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Professional Training
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From 1,125 GBP
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Multiple (2)
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Virtual Classroom, In Company
In an ever-changing working world, power has shifted from the employer to the employee and leaders will need to move...
Communicating Effectively
LaPD Solutions Ltd
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Corporate Training for Teams
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Multiple (2)
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Self-Paced Online, In Company
Communication is something we do every day. Sometimes by email, phone, Zoom/Teams, and even that old-fashioned talking face-to-face thing. But,...
Essentials to Operational Risk Management
FourthLine Learning
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Corporate Training for Teams
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Beginner level
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Nationwide
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In Company
The effective management of operational risks is a vital component of any financial services firm’s business strategy. Effective management of...
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