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Dealing with Complaints and Aggression
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
How to handle and resolve Complaints How to diffuse aggressive situations To examine the Philosophy of Communication 24 months post...
Developing Powerful Relationships through Digital Networking
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Developing your online reputation Examining strategies to network effectively Review the Fundamentals of Marketing 24 months post training support included...
Personal Development Plans (PDP)
Acudemy Training
|
Corporate Training for Teams
-
Nationwide
-
In Company
Personal Development Planning or PDP is a structured framework you can use to become aware of skills you have. Identify...
SharePoint Super-User
STL
|
Corporate Training for Teams
5.0
(2)
-
Nationwide
-
In Company
At the end of this 2 day course you will be able to provide administration and customisation of SharePoint sites....
Closing the Sale
STL
|
Corporate Training for Teams
5.0
(6)
-
Nationwide
-
In Company
to explore the nature of SPIN turning objections into opportunities building a practical repertoire of questioning techniques the ABC of...
Customer Care for the Receptionist
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
Motivating Skills
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This course provides a solid grounding in the factors that influence people's motivation and provides the tools to build and...
Managing Stress for Managers Professional Training Course
Reed Learning Limited
|
Corporate Training for Teams
-
Nationwide
-
In Company
This bespoke workshop is designed to help managers at all levels improve their ability to cope with stress, both personally...
Conducting Meetings
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
At the end of this one day course delegates will gain the tools, skills and strategies to confidently conduct meetings...
Influencing Skills
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
At the end of this course delegates will be able to confidently employ techniques and approaches to influence those around...
Leadership Development
STL
|
Corporate Training for Teams
5.0
(10)
-
Nationwide
-
In Company
Leadership development enables you to: * Identify qualities of being a good leader * Discover your leadership strengths * Find...
Staff Appraisals
STL
|
Corporate Training for Teams
5.0
(2)
-
Nationwide
-
In Company
Understand the aims of appraisal and performance management. Identify the relationship between appraisal, performance, development and organisational effectiveness. Prepare and...
Cross Cultural Awareness
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This Cross-Cultural Awareness programme is intended to provide the understanding, skills and tools for you to adapt your behaviour to...
Feedback - Giving and Receiving
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
By the end of the course you will be able to: * Understand why feedback is so valuable * Champion...
Improving Memory with Mind Mapping
STL
|
Corporate Training for Teams
4.9
(18)
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Nationwide
-
In Company
Enjoy learning and retaining more information Develop your own strategies Grow your creativity Improve your confidence Appreciate different learning styles...
Managing Change
STL
|
Corporate Training for Teams
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Nationwide
-
In Company
At the end of this 1 day course, delegates will have gained skills to cope with organisational changes themselves and...
Taking Minutes
STL
|
Corporate Training for Teams
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Nationwide
-
In Company
This course will benefit both you and your organisation by learning how to capture the critical detail from meetings, and...
Innovation Master Class
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
• create an organisation fit for innovation • foster a climate for innovation • learn tools and techniques for making...
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