IT & Computer Skills, effective communication in Patricroft

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

At SquareOne Training we take pride in designing Spreadsheets for our customers, so we were delighted to be asked to design a solution to track staff courses and KPI alerts. This spreadsheet was implemented in 2018, but completely changed the way the company worked and made the data not only accurate but trackable.

Cold calling, or telemarketing, is a tough, but rewarding role.

Read about SquareOne's global projects in New Hardware and Software Refresh and Microsoft Lync/Skype Rollout.

Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Earlier this year 10 of our colleagues attended the Microsoft 365 Bootcamp Training with SquareOne. Although we already had the Microsoft 365 package in the business, we were not using it to its full potential. The training provided us with a comprehensive understanding of Microsoft 365, enabling us to utilise it effectively and it has already had a positive impact on the way we work. The trainer was fantastic, and the overall service from SquareOne was excellent. We highly recommend both SquareOne and the course for any organisation looking to maximize their Microsoft 365 usage.

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When it comes to negotiations, having the edge on the other side can make all the difference.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.