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Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
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Professional Training
5.0
(4)
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Customer Service Skills - In Company
Keys Training
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Corporate Training for Teams
5.0
(5)
-
From 845 GBP
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Nationwide
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In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Customer Service Training - (Corporate Training)
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
-
Virtual Classroom, In Company
Perfect for all UK businesses, our 3-hour Customer Service Training Course equips your employees with best practice customer care techniques...
Managing Customer Service - Tailored Course
Future Savvy
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Corporate Training for Teams
-
Nationwide
-
In Company
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Excellent Customer Service for Care Homes
Oakley Services UK Limited
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Corporate Training for Teams
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From 149 GBP
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Multiple (2)
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In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...
Introduction to Customer Service Excellence - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
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From 1,250 GBP
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Multiple (10)
-
Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
Customer Service Excellence Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
5.0
(5)
-
This course results in CPD hours
-
Multiple (2)
-
Virtual Classroom, Blended, In Company, Classroom
participants will learn how to provide outstanding customer service. Whether you are in a dedicated sales role or a customer...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Through the Customers' Eyes (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
-
Multiple (2)
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In Company, Virtual Classroom
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Reception Training - In-House Customer Service Course
Live and Learn Consultancy
|
Corporate Training for Teams
5.0
(8)
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Multiple (2)
-
In Company
1 Day Course - 10am to 4pm Delivered in-person or virtually Includes certificate When greeting customers either face to face...
Excellence in Customer Care
Oakley Services UK Limited
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Corporate Training for Teams
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From 299 GBP
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Multiple (2)
-
In Company
This excellence in customer care course shows that increasingly, customers are able to choose their suppliers not just for the...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
Customer Complaint Handling
STL
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Corporate Training for Teams
-
Nationwide
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In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
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Corporate Training for Teams
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Multiple (4)
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In Company
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Selling through service (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
In today’s fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
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